Your Support Features

You can start a support ticket by selecting the support tab on the upper left tab from our web site, once you log into your Client Exec billing console you can access Live support when available. We will get in touch with you by email, phone or video conferencing depending on the tasks you require us to carry out.

We are committed to supporting all our clients as fast a possible, occasionally we experience a spike in customer support requests so you may be put into a queue. However we will always try to sort your problem on the same day you raised it or by the next available day in your support plan.

Live Support Hours For Your Plan

    • Super Green


    • Mon - Fri 10am - 5pm London Time
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    • Business Green


    • Mon - Fri 9am - 5pm London Time
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    • E commerce


    • 9am - 5pm 7 days a week London Time
    • Sign Up Now
    • Professional


    • 24/7 Emergency Response
    • Sign Up Now


With Hostboxuk your technical knowledge can be zero, we will discuss your ideas and implement the technical side of web delivery. We work with you to produce your ideas full support one on one with a qualified professional. We have many world class web tools available to improve productivity and improving your users experience. .

Free Email Account

Receive a personalized Email Addresses such as with free fraud, spam and virus protection.

Privacy Protection

Get access to free Privacy Protection with every Domain Name you register. Maintain your privacy and prevent email spam by masking your public WHOIS details.

Free Mail Forwards

Create free email forwards and automatically redirect your email to existing email accounts.

Domain Forwarding

Point your domain name to another website for free! Redirect users when they type your domain name into a browser (with/without domain masking & SEO)

Bulk Tools

Easy-to-use bulk tools to help you Register, Renew, Transfer and make other changes to several Domain Names in a single step.

Easy to use Control Panel

Use our intuitive Control Panel to manage your domain name, configure email accounts, renew your domain name and buy more services.